FINDIQ GmbH

About us

findIQ is the first global Industrial Knowledge Intelligence platform — capturing expert knowledge, digitizing it into use-case-specific AI models, and transforming it into precise, repeatable maintenance and troubleshooting guidance for service and operations teams worldwide. Designed and built by German engineers and backed by Auxxo, HTGF, and Senovo, findIQ helps innovative manufacturers like Clarios, Elopak, Kulicke & Soffa, and Siemens improve production quality, standardize diagnostics and repair, and scale technician capabilities across machines, lines, and sites — whether operating locally or reshoring production across borders.

We preserve the knowledge of today's experts to train the service technicians of tomorrow.
Our vision at findIQ is to safeguard the industrial capacity for performance — and life. To achieve this, we bring the next generation of machine service professionals to expert level — in a world without experts. We have developed a methodology that captures expert knowledge which, until now, existed exclusively in the minds of service professionals. Combined with a specific, industry-proven AI model, this knowledge is translated into targeted guidance — with up to 90% precision. And with the flexibility to continuously optimize and update this digital knowledge base over the long term.

By bringing these elements together in a Software-as-a-Service (SaaS) solution, findIQ can be seamlessly integrated into existing service, production, and maintenance environments. In addition, we support our customers internally with project and change management components — to ensure the software is actually adopted and used. We offer potential customers and prospects a pilot phase so they can experience the value firsthand. This is also how we convinced Siemens in Bad Neustadt to roll out findIQ — just like 90 percent of our customers.

Theser are our USPs:

📌 Expert Knowledge Capture & Standardization
findIQ captures and standardizes the full depth of expert and tribal knowledge—across machines, teams, and geographies—and transforms it into accurate, field-ready workflows that reflect how real technicians diagnose and solve problems.
- Consolidates multiple experts’ know-how into one authoritative, consistent knowledge base
- Ensures every workflow reflects real conditions, real terminology, and real problem-solving processes
- Creates structured, validated knowledge that is immediately usable by any technician

📌 Clear, Adaptive Field Guidance
findIQ delivers clear, step-by-step guidance that adapts to real-world symptoms and conditions—giving every technician a direct, confident path to the right action in the field.
- Built for noisy, high-pressure environments—not idealized manuals
- Reduces cognitive load for new or less-experienced technicians
- Adapts dynamically to symptoms, machine variants and evolving conditions

📌 Correct, Repeatable & Reliable Results
findIQ delivers consistently correct, repeatable results through purpose-built industrial AI models engineered to mirror expert reasoning—not improvised like generic LLMs. Technicians get the right answer the first time, reducing misdiagnoses, avoiding trial-and-error, and ensuring consistent performance across sites and skill levels.
- Deterministic, expert-aligned logic ensures reliable, correct outcomes
- Eliminates misdiagnoses and reduces costly guesswork
- Produces the same accurate result across shifts, plants, and technician experience

📌 Full Transparency & Continuous Improvement
findIQ provides clear, explainable guidance grounded in expert knowledge, with full transparency into *why* each recommendation is made. Continuous field feedback and AI-driven refinement keep workflows current, accurate, and fully under the organization’s control—never a black box.
- Every recommendation includes transparent reasoning and traceability
- Field input and AI feedback continuously improve accuracy over time
- No black box—organizations maintain full ownership of how knowledge evolves

📌 Industrial AI Built for Real Complexity
findIQ is purpose-built industrial AI that understands the complexity of machines, production environments, and operating conditions—and translates that into field-ready, step-by-step guidance technicians can execute with confidence, anytime and anywhere.
- Designed for variability across machine types, conditions, and production environments
- Reflects how technicians and operators actually work in real-world settings
- Handles industrial complexity that generic LLMs or rule-based systems cannot

📌 Fast Deployment & Global Scalability
findIQ deploys fast and scales across plants, regions, and countries—bringing machine-specific expert knowledge wherever production moves, so operations stay consistent as lines expand, relocate, or reshore.
- Integrates into existing IT and operational landscapes without architectural overhaul
- Supports multilingual teams and cross-border production environments
- Ensures continuity as machines, teams, and expertise shift regionally or globally